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Welcome to Harbour View Healthcare 

The GPs, nurses and practice team at Harbour View Healthcare GP Surgery, would like to welcome you to our website.  
 
It has been designed to make the information you are looking for easily accessible.
 
In time we hope to develop this site into the healthcare information hub which you naturally start with for all matters relating to your health and wellbeing.


Friday 14th February 2020 

The phones lines will not be available between 11.00-14.00, this is due to staff training.  The phone lines will reopen again at 14.00.  If you have an urgent medical query during these times please call 07719 417136 where you will be given advice.


CORONAVIRUS INFORMATION

DO NOT COME TO THE SURGERY IF YOU THINK YOU HAVE SYMPTOMS (shortness of breath, fever, cough), YOU HAVE BEEN IN CONTACT WITH CONFIRMED CASES OR YOU HAVE RETURNED FROM ANY OF THE FOLLOWING COUNTRIES:

China, Hong Kong, Japan, Macau, Malaysia, Republic of Korea, Singapore, Taiwan or Thailand. 

Please see information on the Public Health website -

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

What is coronavirus?

A coronavirus is a type of virus. As a group, coronaviruses are common across the world. Typical symptoms of coronavirus include fever and a cough that may progress to a severe pneumonia causing shortness of breath and breathing difficulties.

Generally, coronavirus can cause more severe symptoms in people with weakened immune systems, older people, and those with long-term conditions like diabetes, cancer and chronic lung disease.

Wuhan novel coronavirus is a new strain of coronavirus first identified in Wuhan City, China.

Advice for travellers 

If you have returned from any of the above countries in the last 14 days:

  • stay indoors and avoid contact with other people as you would with other flu viruses
  • call NHS 111 to inform them of your recent travel to the city

Please follow this advice even if you do not have symptoms of the virus.

We are asking people to take simple, common-sense steps to avoid close contact with other people as much as possible, like they would with other flu viruses.

This means remaining at home for 14 days after arriving back and not going to work, school or public areas.

Where possible, you should avoid having visitors to your home, but it’s ok for friends, family or delivery drivers to drop off food.

If you develop symptoms

If you develop a fever, cough, runny nose, sore throat or difficulty breathing, you should continue to follow the advice above. Please do not leave your home until you been given advice by a clinician. Please call 111 for more advice if you are having difficulty getting through to 111 and you are very concerned then please call the surgery, do not come into the surgery. DO NOT COME TO THE SURGERY IF YOU THINK YOU HAVE SYMPTOMS OR YOU HAVE BEEN IN CONTACT WITH SOMEONE WITH SYMPTOMS/CONFIRMED CASES.


FLU APPOINTMENTS ARE NOW AVAILABLE TO BOOK

Flu appointments are now available to be booked during the week.  If you are entitled to the flu vaccination (check below) you will be receiving an invite letter in the post.  You can book appointments online via patient access (if you have a log in) click here to go to the patient access page https://app.patientaccess.com/login . You can also book at the reception desk or by phone (please call between 11am - 3pm when the phone lines are slightly quieter). If you are entitled to the flu vaccination but you do not want it this year please can you complete the form on this website - go to the online services tab. 

Patients are eligible for a flu jab if they are in one or more of the following groups:

DiabetesChronic Heart DiseaseChronic lung disease
Serious Kidney diseaseChronic Neurological diseaseSerious liver disease
PregnantReduced immunityHIV/AIDS
Asthma requiring regular treatmentOverweight with BMI >40Aged 2 or 3 on 1/9/19
Aged 65 or over on 31/3/20You are a carer for an elderly or disabled person

Where possible we will also be offering Pneumococcal and Shingles Vaccinations to eligible patients. Most patients only require these vaccinations once. Patients are eligible for Pneumococcal vaccination from age 65 years and for Shingles vaccination between 70 and 79 years.

Separate clinics will be arranged for children between 2-17 years old as the recommended nasal spray vaccine for this age group.

We are delighted to offer this service to our patients and are eager to vaccinate as many eligible patients as possible. We were one of six practices in the Coastal West Sussex CCG to achieve the national targets for flu vaccination last year and are keen to repeat this again this year.


Local GP Access Hubs

GP and Nurse appointments are now available during the evening and at the weekend at local GP access hubs

  • Urgent appointments for a new illness
  • Same day and next day appointments
  • Access to your GP medical records with your consent
  • Appointments booked via Harbour View Healthcare
  • Clinics are operated by IPC which is a not for profit organisation owned by local GP practices

It is always helpful for our Receptionist to know the reason you want an appointment so that they can offer you a GP Access Hub appointment.   If you are offered one of these appointments by the team please do consider accepting as it will likely mean that you are seen sooner.

If you ever experience problems when using the GP Access Hubs you can always speak to the Practice Manager at Harbour View Healthcare or you can go directly to IPC.  For further details on their complaints procedures please click on this link :   https://innovationsinprimarycare.com/complaints-procedure


Patient Survey results 

Thank you to all the patients that completed our patient survey.  The results gave us a good insight as to what we need to focus on.  Please find the full results below:

Patient survey results


 

Feedback to the Practice

Whatever your thoughts, be sure to let us know via our feedback form. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.


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(Site updated 14/02/2020)
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