Temporary closure of Downsway
Unfortunately, due to the impact of the coronavirus pandemic on our staffing levels we are temporarily closing our Downsway branch to patients from the 28th March 2020.
Almost all our work has been successfully moved to telephone and online services to reduce the risk of you catching the coronavirus whilst in the premises. However, Shoreham Health Centre will remain open for essential face to face consultation and treatment if necessary after you have phoned us.
A few patients have traditionally dropped prescription requests in at Downsway in person. You are strongly encouraged to move this online (perhaps with the help of family or friends). Options for this include the NHS App http://www.nhs.uk/nhsapp, the patient access app or on our website. You can also arrange a request through your chemist if necessary.
We thank you for your patience over the last 2 weeks during which our dedicated staff have worked extremely long hours to re-organise almost every process within the practice.
Please also refer to our FAQ section which can be found under Info On/FAQ's on Covid-19.
Mark Halloran - Harbour View Healthcare
Coronavirus public message
Residents across Sussex are being reassured that they do not need to take action around Coronavirus unless they have been contacted by Public Health England.
Following the announcement last week that one of the confirmed 2019 Novel Coronavirus cases in the UK is from the Brighton and Hove area, Public Health England has carried out a thorough risk assessment and is tracing this individual’s movements in the last fortnight.
Public Health England is prioritising contacting people who might have had close and sustained contact with the individual as a precaution to provide them with health advice about any symptoms in case they become unwell. These individuals are being advised to “self-isolate” which means they should stay at home and avoid contact with other people as a precaution. It does not mean they are ill and people who have had contact with these individuals do not need to take action.
People who have not been contacted by Public Health England are being advised they should go about their daily routine as usual.
NHS services are open as usual across Sussex and measures are in place to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
It has today been confirmed that a healthcare worker working in the Accident & Emergency (A&E) Unit at Worthing Hospital tested positive for coronavirus. They treated a small number of patients on 4th and 5th February before they became unwell, followed advice and self-isolated. Public Health England (PHE) is contacting all patients seen by this individual and all colleagues who came into close contact with them, to advise on the precautions they need to take.
All services at Worthing Hospital, including surgery and outpatient appointments are operating normally.
Two GP practices, who share the same building in Brighton and Hove, were being cleaned as a precaution but are now running as normal. A very small number of patient appointments were rearranged to allow this to happen.
On advice from the Chief Medical Officer, the risk has been declared as "moderate" - a level which allows government to plan for all eventualities but that ultimately, that the risk to individuals remains "low".
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus
Try the new NHS APP
If you are a patient at our practice you can now use the new NHS APP, a simple and secure way to access a range of NHS Services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you are already using the Patient Access you can continue to use it. You can use the NHS App as well. For more information go to www.nhs.uk/nhsapp
If we have your email address on record prior to 25th May 2018 we will continue to send you our quarterly practice newsletter. However, if you would like to stop receiving emails with the practice newsletter on then please complete the below opt out form.
This can be brought into the surgery or emailed to firstname.lastname@example.org
Newsletter Opt-out form
Physiotherapy Self-Referral – changes from 2nd April 2018
You will no longer be able to self-refer for Physiotherapy by telephone, but will be required to complete a new form and either email, post or deliver it by hand to the relevant department (addresses are available on the form). Hard copies of the new referral form are also available at Reception.
New Self Referral Physiotherapy Form
From 1st April 2018 we will no longer be carrying out routine ear syringing at the Practice, with the exception of patients who have been referred to the local Audiology Department and need to have their ears clear of wax before they attend their appointment. This is an 'extra' service that is not funded by NHS England and all the local surgeries across Adur and Worthing have decided to withdraw this service. We have told our local Clinical Commissioning Group that we are withdrawing this service, and if they fund it we will be happy to continue to do it.
MIAMI clinics are proving invaluable in helping us provide prompt 'on the day' access to a GP for our patients. You will only be offered an appointment if you are suitable and pressure on the system is high.
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