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Welcome to Harbour View Healthcare 

The GPs, nurses and practice team at Harbour View Healthcare GP Surgery, would like to welcome you to our website.  
 
It has been designed to make the information you are looking for easily accessible.
 
In time we hope to develop this site into the healthcare information hub which you naturally start with for all matters relating to your health and wellbeing.


What is the future of your General Practice?  The NHS is changing.  

Meeting 28th January 2020

The Shoreham Centre

7.30pm-8.30pm

From July 2019 GP practices have been working more closely together as Primary Care Networks.  Please come along to understand how this affects your practice.  GP's from The Manor Practice, Northbourne Medical Centre and Harbour View Healthcare will be presenting their thoughts on the future of healthcare in Shoreham and Southwick - we look forward to seeing you.  


FLU APPOINTMENTS ARE NOW AVAILABLE TO BOOK

Flu appointments are now available to be booked during the week.  If you are entitled to the flu vaccination (check below) you will be receiving an invite letter in the post.  You can book appointments online via patient access (if you have a log in) click here to go to the patient access page https://app.patientaccess.com/login . You can also book at the reception desk or by phone (please call between 11am - 3pm when the phone lines are slightly quieter). If you are entitled to the flu vaccination but you do not want it this year please can you complete the form on this website - go to the online services tab. 

Patients are eligible for a flu jab if they are in one or more of the following groups:

DiabetesChronic Heart DiseaseChronic lung disease
Serious Kidney diseaseChronic Neurological diseaseSerious liver disease
PregnantReduced immunityHIV/AIDS
Asthma requiring regular treatmentOverweight with BMI >40Aged 2 or 3 on 1/9/19
Aged 65 or over on 31/3/20You are a carer for an elderly or disabled person

Where possible we will also be offering Pneumococcal and Shingles Vaccinations to eligible patients. Most patients only require these vaccinations once. Patients are eligible for Pneumococcal vaccination from age 65 years and for Shingles vaccination between 70 and 79 years.

Separate clinics will be arranged for children between 2-17 years old as the recommended nasal spray vaccine for this age group.

We are delighted to offer this service to our patients and are eager to vaccinate as many eligible patients as possible. We were one of six practices in the Coastal West Sussex CCG to achieve the national targets for flu vaccination last year and are keen to repeat this again this year.


Local GP Access Hubs

GP and Nurse appointments are now available during the evening and at the weekend at local GP access hubs

  • Urgent appointments for a new illness
  • Same day and next day appointments
  • Access to your GP medical records with your consent
  • Appointments booked via Harbour View Healthcare
  • Clinics are operated by IPC which is a not for profit organisation owned by local GP practices

It is always helpful for our Receptionist to know the reason you want an appointment so that they can offer you a GP Access Hub appointment.   If you are offered one of these appointments by the team please do consider accepting as it will likely mean that you are seen sooner.

If you ever experience problems when using the GP Access Hubs you can always speak to the Practice Manager at Harbour View Healthcare or you can go directly to IPC.  For further details on their complaints procedures please click on this link :   https://innovationsinprimarycare.com/complaints-procedure


Patient Survey results 

Thank you to all the patients that completed our patient survey.  The results gave us a good insight as to what we need to focus on.  Please find the full results below:

Patient survey results


 

Feedback to the Practice

Whatever your thoughts, be sure to let us know via our feedback form. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.


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(Site updated 21/01/2020)
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